
Oaks Senior Living Management Services
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Management Services
Provide operations oversight and expertise
Supervise Daily Operations
Implement Policies and Procedures
Establish qualitative and quantitative performance objectives
Implement pre-opening “countdown” tasks and strategies
Develop and implement licensure and regulatory compliance program
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Sales and Marketing Initiatives
Select and install efficient lead tracking system
Coordinate marketing collateral development
Develop a strategic sales and marketing plan and budget
Manage/supervise all operations and activities
Provide status reporting; weekly, monthly, quarterly, annually
Deliver defined performance results to agreed-to budgets and forecasts
Conduct periodic competitive analysis
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Provide Operating Systems, Policies and Procedures
Develop/Install Accounting systems/software, policy and procedures
Execute manual, residency agreements, employee manual,
Maintain external agency compliance reporting, etc.
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Staffing/Human Resources
Develop Job Descriptions
Recommend Compensation and Benefits Plan
Recruit and Interview Candidates
Hire and Terminate
Train
Supervise
Implement payroll processing systems
Monitor team member satisfaction
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Overall Financial Management and Controls
Establish
Maintain
Monitor
Report
Prepare billings/collect receivables; disburse payables
Establish and review all Service Contracts
Group purchasing programs
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Budgets and Financial Management/Controls
Prepare Annual Budget
Obtain owner review and approval
Prepare capital budgeting and expenditure plan
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Develop and Prepare Monthly Financial Statements
Report Monthly
Compare actuals vs. budget
Issue variance reports
Balance sheets
Income statements
General ledgers
Loan covenant summaries
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Resident Care
Develop overall care plan and implement system
Create resident assessment criteria
Define/maintain appropriate standards of care
Monitor and comply with all state and local regulations
Define and monitor resident expected outcomes
Monitor and respond to acuity/cost creep
Monitor resident and family satisfaction
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Risk Management
Recommend adequate insurance coverage
Keep appropriate insurance coverage in force
Institute risk management systems
Monitor and minimize current and future insurance/risk management costs
Conduct Mock Surveys
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Capital Expenditures
Develop and execute short run capital expenditure (CAP X) program
Design and execute a 5-year revolving capital expenditure plan and budget
Former and Current Communities
The Oaks at Woodstock Assisted Living 1998-2005
756 Neese Road
Woodstock, GA 30188
Seventy-Five Bed Community with Alzheimer’s Component
Developed and Operated (Community sold in 2006)
The Oaks at Riverstone Assisted Living 2005-2006
125 Riverstone Terrace
Canton, GA 30114
Ninety Six Bed Community with Two-Tiered Alzheimer’s Component
Developed and Operated (Community Sold in 2006)
The Oaks at Post Road Assisted Living 2009-
3875 Post Road
Cumming, GA 30040
One Hundred and Three Bed Community with Three-Tired Alzheimer’s Component
Developed and Currently Operate