Discover Oaks Senior Living
Testimonials supporting the quality of care provided in our communities.
Oaks at Chanticleer, I was a visitor in you residence today as a guest of a family member. I just wanted to take a minute to commend you on the excellence in care I observed in my brief visit. I worked in long-term care over 15 years from Hilton Head area, midlands, and even Sarasota Fla.; from independent living, assisted living, skilled care, and memory care. Your building is perfectly designed and accessorized for memory care. The open areas, sunlight, walking paths, sensory areas are perfection. The staff was kind, friendly, and knowledgeable from the moment we walked in, to the moment we exited. The residents, as well as living areas, were clean and the ambient music relaxing. The resident assistants were attentive, helpful, and smiling. The staff-to-resident ratio was manageable even though I know the more hands the better. I was visiting just as moral support to a kind neighbor but as someone who has been in the business for many years, consider me impressed. It makes me happy to see someone “doing it right”. It is easy to say you can offer these amenities but to see it actually carried through to reality was a joy to see a heart that had become jaded through the terrible years of COVID. I’m retired now but your residence makes me want to go back to work doing what I love. People are quick to point out shortcomings but I always say let us know when we get it right! Kudos! Oaks at Chanticleer. You are doing it right.
“I want to express my deepest gratitude for the staff at Oaks at Grove Park. My father suffered a massive heart attack and the staff at this community saved his life. My dad is 64 years old and suffers from early onset dementia. He is very active in the Oaks community and has built great relationships with the residents and staff. Those relationships are what saved him. My Dad struggles to tell you what he needs at any given moment. However, his care team member noticed immediately that something was wrong with him. She checked on him that morning and when he didn’t get up for breakfast, she followed up and saw that he wasn’t feeling well. It was her quick and decisive action in assessing dad and calling the Wellness Director, that saved his life. The nurse immediately noticed the signs of a heart attack, and called 911. I cannot even express how thankful I am for the staff at The Oaks. My dad is back in the community and is recovering thanks to the superb level of care he received. Since he has been back, the love has continued with every staff member, and many residents, checking on him. They go above and beyond in keeping us updated on how dad is feeling each day. Truly, the Oaks have become family to us. If it weren’t for the amazing staff at this community, my dad would not be here today. Thank you isn’t enough. ”
“Oaks at Hampton has an abundance of caring, dedicated and loving staff. The entire team is kind and takes the time to get to know the residents and their family members. My parents are much more happy, healthy and stimulated than when they lived with me. They are offered activities, exercise, field trips, sing a longs, entertainment and are in much better shape mentally, physically and emotionally. I would highly recommend Oaks at Hampton. I can finally sleep at night!”
“I have lived in this community since it opened in 2014. Oaks at Hampton has ALWAYS been different from most senior living homes – warmer, friendlier, more person-centered, less formal and more about relationships (between associates, residents, neighbors, children and furry family members). However, as we began our Eden Alternative journey, our culture has been further enriched. We are more engaged than ever and find ourselves with renewed purpose in life. You can’t put a price on something like this! We still matter, not just to our own families but to OTHERS!”
“My mother in law has been living at Oaks at Hampton since they opened their doors. I felt from the very beginning that it was the right fit for her and our family. I never have to worry about her anymore because she is truly in good hands with people that really love her. I’m told by the care partners every time that I am there “We love Frances”. Visiting Oaks at Hampton is an exceptional experience. As you walk through the doors of this beautiful environment your always greeted by staff, residents and often times a furry friend. You take note of how clean and refreshing the area feels, reflecting on the hard work and bright attitudes of the staff. It’s like walking into your own home. You immediately feel that you are surrounded by people who will care for you and love you unconditionally. It’s easy to see that they take great pride in the work that they do!”
“I would like to take this time to make you all aware of what an absolutely wonderful job Morgan is doing with my Mom, Dottie in Horizons. Since Morgan has been working with her, I feel my Mom is happier and much more conversational than she has been in quite some time. I have been visiting when it is time for activities and Mom is very excited to participate in whatever it might be. Morgan is such an outstanding person and it is very clear that she loves working with the residents. Thank you Morgan for all that you do!”
“Oaks at Post Road was home to my mother for nine years. During that time, this was truly her home. The staff and management always treated her as family and not just a resident. The care that she received in Horizons was beyond superb. She was always treated with dignity and respect. Her apartment and all of Horizons were always kept in great condition. During her nine year stay we never had a single issue or problem. This community is the best of the best and I was so lucky to have found a wonderful caring home for my mother. It truly was her home and the staff always considered her part of the family. We felt so great about the atmosphere and loving care that was provided to my mother while at the Oaks at Post Road that we recently moved my mother–in–law into Oaks at Hampton. She is receiving the same fantastic care there as my mother experienced.”
“My mom has only been here a week but I can already tell the caliber of the staff that are employed here. They are just wonderful. They recognize and speak to the family members, they smile at the residents, they have calm voices as they “redirect”, their eyes never miss a beat of where their residents are wandering to. This was the hardest thing I’ve ever had to do, placing my mom, and the staff here have helped make the transition a smooth one. They care about their residents and they care how the family is adjusting as well. By the way, Sachi, the activities director is phenomenal! God bless each of you as you care so specifically for each resident in the Horizons wing.”
“I will never be able to express my deep gratitude for this last month, or months, of loving care for my beloved husband and your support for me. We are blessed to have been a part of the Oaks family…thank you, bless you…you, and the staff I treasure stay in my prayers.”
“Oaks at Post Road is here to serve and help with all of Mom’s needs. The staff is so friendly. Andrew, the Executive Director is very attentive. The entire management team is on top of anything that I bring to their attention. You can really tell how much they care!”
“The staff here is unbelievable! So friendly and helpful! The facilities are always clean and welcoming. We are so glad we took the time to place our Grandparents here.”
“Beautiful facility, excellent, caring attentive staff. My grandparents love their new home there!”
“I want to take a moment to recognize your community and thank you for your unique care approach for your residents. As a hospice representative, I am fortunate to travel to most of the ALF, PCH, SNF communities in our area. I am able to see many different living arrangements offered for our senior population needing some extra help and oversight. However, I am never more pleased than when I get to be a part of your community and share in your unique approach to care. I see that your residents are your family along with your care staff. It is comforting to know that the care partners are encouraged to interact in the residents daily activities. Although sad, my heart fills with admiration when I witness your team’s grief over the loss of a “family member.” The grief is different when we care for someone as a job duty and when we care for our family out of love. Your team cares for their family out of love! I appreciate that your Horizons residents get to experience the quality of life your care objectives afford to them. Sachi’s dedication to the residents and her absolute drive to engage, encourage and “do life” with the residents is refreshing and distinctive. I find joy in seeing them heading out for picnics or out for a hamburger lunch date! Please hear me when i say, “ you are doing it right!” Homestead Hospice and the outside community sees and appreciates your hard work and dedication to provide a true home and living experience for the seniors fortunate enough to walk through your doors. Keep up the great work!”
“Since moving our mother to The Oaks at Ashton Hills memory care unit, we have been very happy with her care and the facility. It is a brand new and state of the art facility but we are treated like family. There are so many activities designed to keep her active and involved, always something fun going on. And families are invited, engaged and supported as well. The staff members are friendly, caring and do a great job of meeting the needs of the dementia patients, who are all so different with different needs. I finally feel comfortable leaving Mom because I know she is happy and being well taken care of!”
“Mother loves it at The Oaks at Braselton. She’s a happy bug in her warm room and says she feels safe and secure there. Everyone there is wonderful and caring. The administration is always available and out and about which is fantastic. We are very, very pleased with her room, the facility and all the staff.”
“I appreciate all of the care and love you gave my grandma, Trudy Volt. I was amazed at the kindness and the way you truly appeared to love her. You joked with her, fed her, sang to her and kept her comfortable. Grandma had stayed in other facilities in the past but I believe God sent her to you all to feel your love and kindness during her last year. I will never forget how wonderful you all were.”
“Thank you so much for letting me know how Mom is making her adjustment. My family was really impressed about the care and attention you give your patrons as well as the beauty of the home. We all left there knowing Mom was in good hands. I’ll be seeing you soon!”
“It’s nice to know that there are still people who take such pleasure in doing special things and making other feel good. Thank you, you’re really someone special. To everyone in Horizon who took such wonderful of our Mom, Etta, we will always be grateful to you. Thank you so much and God bless.”
“Know you are vacation bound but didn’t want to forget to send you a note. So often we hear the complaints, so always nice to pass along the compliments. Carole, my admission nurse, has been out to The Oaks twice in last few week. Once during the evening and once during day. She called to tell me of what a great experience she had both visits. Let me tell you, Carole is in A LOT of facilities. So she tends to notice the small things that unfortunately are not the norm. Both visits, she was warmly greeted, escorted back to the patients room, and chart was brought to her. You’d be surprised just how rare such a simple occurrence like that happens, and how appreciated it is. She RAVED about Trisha. Said she’s never met such a hands-on nurse. She said Trish didn’t sit once and was so involved with her residents. Trisha took the time to give Carole the whole history of the patient we were admitting that day. Spending this time is so helpful for my nurses, as it makes certain we are all on the same page from the start and prevents any blunders or miscommunication. Was going to hold off on sending until you got back, but hey, sure you’ll have your share of headaches upon returning so figured this would be a refreshing note 🙂”
“Thank you so much for the presentation last night. It was very informative, although I have been given great information from both of you as well. This is new territory for our family and I appreciate the support you have given us, it is a rocky and unknown trail but our guides could not be more wonderful. Thank you for your kindness, patience and service. It does not go unnoticed. You can feel Christ in the Oaks. Thank you again and may you both have a wonderful and blessed weekend.”
“Hi Terri, Thanks for your “fabulous” video and the gift of joy that you have made for the residents and ail of the world. I loved watching it twice and look forward to viewing it again…truly a work of art and filled with love. Bless you for all that you put into making “Vogue.”
“Recently we found ourselves in the situation of searching for a facility that could accommodate my elderly mother. Although she ultimately moved to Charleston, SC to be near my brother, we wanted to let you know about the excellent and professional we had in touring your community in Braselton. Kathryn Aiello, the marketing director, was so helpful to us in our search, not only in taking us on a thorough tour of your amazing facility, but following up with us and being a shoulder to cry on. In what was a very stressful situation for us, she has been a caring and steady guide. Although family circumstances ultimately required a move to Charleston for my mother, the help we received from Kathryn and The Oaks family has made a lifelong impression on us. I’m sure you know what a valuable employee Kathryn Aiello is, but we just wanted to confirm that with our message today.”
“Thank you SO much. You guys are awesome over there and took GREAT care of my dad. You and Chrystal were so helpful and I am so grateful for all you have done. Thanks again for everything. You guys are the BEST!!!”
“The Oaks at Post Road took excellent care of my Dad for the last year as he succumbed to Alzheimer. I want to thank everyone there for making his last year safe and comfortable.”