- Faith
- Knowledge
- Compassion
- Love
Trusted Experts On Your Team
We care for your community as if it were our own. With a high level of expertise and experience in the business development and operational caregiving side of the senior living industry, why not put our management services to work for you?
Oaks Senior Living Services
Seize the Opportunity of Oaks Management
Retirement, senior living, and assisted living communities are in high demand.
There’s never been a better time to build and develop a senior living community. Call upon the knowledge of Oaks Management Services’ seasoned professionals to manage your existing property or future endeavor. Oaks is here to provide you the best care for residents and optimal business results.
Comprehensive Senior Living Management Services
Management Services
- Provide Operations Oversight and Expertise *inclusive to communities in receivership.
- Supervise Daily Operation
- Implement Policies and Procedures
- Establish Qualitative and Quantitative Performance Objectives
- Implement Pre-Opening “Countdown” Tasks and Strategies
- Develop and Implement Licensure and Regulatory Compliance Program
Sales and Marketing Initiatives
- Select and Integrate an Efficient Lead-Tracking System
- Develop and Produce Marketing Collateral
- Develop a Strategic Sales and Marketing Plan and Budget Manage/Supervise All Operations and Activities
- Provide Status Reporting: Weekly, Monthly, Quarterly, Annually
- Develop Strategic Pricing Plans
- Deliver Defined Performance Results to Agreed-to Budgets and Forecasts
- Develop a Comprehensive Market Analysis
Provide Operating Systems
- Develop/Install Accounting Systems/Software, Policy and Procedures
- Execute Manual, Residency Agreements, Employee Manual
- Maintain External Agency Compliance Reporting, etc.
Staffing/Human Resources
- Develop Job Descriptions
- Recommend Compensation and Benefits Plan
- Recruit and Interview Candidates
- Hire and Terminate
- Host Continuous Learning Trainings
- Develop an Onboarding Plan for All New Team Members
- Implement Payroll Processing Systems
- Monitor Team Member Satisfaction
Financial Management & Controls
- Review Existing Internal Control Environment and Implement Changes Where Needed
- Provide a Monthly Financial Reporting Package
- Prepare Monthly Billing, Drive Collection Efforts, and Ensure Timely Disbursement of Payables
- Establish and Review All Service Contracts
- Integration Into Oaks Group Purchasing Organization
- Annual Budget Preparation
Residential Care
- Develop Overall Care Plan and Implement Care System
- Create Resident Assessment Criteria
- Define/Maintain Appropriate Standards of Care
- Monitor and Comply with All State and Local Regulations
- Define and Monitor Resident Expected Outcomes
- Monitor and Respond to Acuity/Cost Creep
- Monitor Resident and Family Satisfaction
Risk Management
- Keep Appropriate Insurance Coverage in Force
- Institute Risk Management Systems
- Monitor and Minimize Current and Future Insurance/Risk Management Costs
- Conduct Mock Surveys
Capital Expenditures
- Develop and Execute Short Run Capital Expenditure (CAP X) Program
- Design and Execute a 5-Year Revolving Capital Expenditure Plan and Budget
Partner with the Best
Professional Partners
Oaks Senior Living has formed strategic partnerships with a multitude of professional partners, allowing for the continuous availability of products and services to further support and operate communities. These established partnerships help optimize the holistic resident experience.
At this time, we are under contract for all the products and services needed. If you are a current vendor with a billing question, please reach out to our home office team at (770) 796-5871 with your billing or invoicing inquiry.